Returns & Refunds Policy

At tshirtpuduysd.shop, customer satisfaction is important to us. This policy explains how to request a return or refund for products purchased through our website.

1. Return Eligibility

If you are not satisfied with your purchase, please review the applicable return conditions and contact our support team for instructions.

Items should be handled with reasonable care. Where possible, return products with their original packaging and any included accessories or documentation.

Some products, including personalized or custom-made items, may be subject to specific return restrictions where permitted by applicable law. Any such restrictions will not affect rights that cannot legally be excluded.

2. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us with your order number, a description of the issue, and photographs where helpful.

We will review your request and explain the available next steps. Your rights regarding defective or non-conforming goods under applicable law remain unaffected.

3. How to Request a Return

To start a return request, please follow these steps:

1. Email our support team at [email protected].

2. Include your order number and explain why you would like to return the item.

3. Wait for our return instructions before sending the package.

4. Keep your shipping receipt or tracking information until the return process is complete.

4. Return Shipping Costs

Responsibility for return shipping costs depends on the reason for the return, the terms communicated before purchase, and applicable law.

If an item is damaged, defective, or incorrectly supplied, contact us before returning it so we can explain the appropriate process.

5. Refunds

Once a return or refund request has been reviewed and approved, any refund due will be processed in accordance with our policies and applicable law.

Where possible and legally required, refunds will be issued to the original payment method. The time it takes for the funds to appear in your account may vary depending on your bank or payment provider.

Where a statutory withdrawal right applies, refunds will be handled within the applicable legal timeframe and subject to any lawful conditions.

6. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible. We cannot guarantee cancellation after an order has entered processing or been shipped.

This does not limit any cancellation or withdrawal rights you may have under applicable law.

7. Exchanges

If you would like a different size, color, or product, please contact our support team to discuss available options. Exchanges depend on product availability and do not replace any statutory rights you may have.

8. Consumer Rights

This policy does not limit any rights you may have under applicable consumer protection laws. Depending on the location of the customer and the circumstances of the purchase, additional rights or remedies may apply.

9. Contact Us

If you have questions about returns or refunds, please contact us using the details below.

Business Name: EverSpring Retail INC

Website: tshirtpuduysd.shop

Email: [email protected]